Exciting  Cwmpas Summer 2010 Training Programme

Date	Title Course
8th June	Managing Self –It’s OK to Say No!
15th June	Customer Care for Frontline Staff
17th June	Mediation as a Management Tool
24th June	Assertiveness for Frontline Staff
29th June	Staff Supervision – Roles & Process
30th June	Staff Supervision – Skills & Implementation
6th July	Managing Conflict and Anger
8th July	Intro Workplace Mediation Skills for HR Staff
13th July	Mediation for Supported Housing

All courses included refreshments, Handouts and Certificate of Attendance.

Courses Normally Cost £99

Summer Discounts available when you  Book 3 Quality Training Sessions:

5% per person         – 10%  2 people booked        –   15%  3 or more people booked

Contact Sue or Liz for more details :

By Telephone 01443 485587

By email: training@cwmpas.org